Facing the Future of Care: Innovations in recruitment and retention of home care workers

Jan 26 2018 8:30 AM

Hosted by: Commonwealth Corporation
Worcester Senior Center
128 Providence Street , Worcester

Paul Harrington from the CLMP at Drexel University will present our research on trends and projections in health care employment, with a focus on challenges related to recruitment and retention of personal care aides and home health aides. After we’ll hear approaches to address labor supply challenges from the Franklin Hampshire Employment & Training Consortium, UMass Medical School, and 1199SEIU.


Teri Anderson is the Executive Director of the Franklin Hampshire Employment & Training Consortium which operates the Franklin Hampshire Career Center in Greenfield, MA. Teri has 30 years of experience in Western MA in community, economic, and workforce development.  Teri served as Economic Development Director in Northampton, MA for 11 years and was the City’s representative to the Franklin Hampshire Regional Employment Board where she gained a working knowledge of the MA Workforce system and regional industry workforce needs. She established business assistance programs in Northampton and as Business Development Director at Common Capital, a regional community development financial institution located in Holyoke, MA. 

Becca Gutman is the Vice President of Homecare with 1199SEIU United Healthcare Workers East. She has been building power and improving conditions for working people through the labor movement for close to 20 years. At 1199SEIU, Becca was part of the biggest union organizing victory in 2005 when over 20,000 Personal Care Attendants voted to join 1199SEIU. Since 2005, 1199SEIU PCAs have won significant improvements such as 38% raises, a rich training benefit, and paid time off. Through her work with 1199SEIU, Becca also works closely with the disability and elder communities to protect and enhance the PCA program.

Paul Harrington, PhD, is the Director of the Center for Labor Markets and Policy at Drexel University in Philadelphia. He has authored and co-authored numerous articles, monographs, and books and taught a wide variety of courses in economics and public policy.

Lisa Marschke is a Program Manager within the Center for Health Policy and Research at Commonwealth Medicine, the health care consulting and operation division of the University of Massachusetts Medical School.  In her role as Program Manager, Lisa oversees workforce development initiatives for Direct Care Workers, including members of the MassHealth Personal Care Attendant (PCA) program.


Registration and coffee begins at 8:30 am. The event will begin promptly at 9:00 am.

Free parking is available in the lot at the Worcester Senior Center at 128 Providence Street.

*The snow date for this event is Friday, February 2, 2018.